I can hear my audio but no video is playing. Why?

There could be a number of reasons for not seeing your video during playback, but most likely it has to do with the underlying media player in your system.

InqScribe can play any media that is supported either by QuickTime Player or Windows Media Player. So the first thing to do is try playing your video directly in either or both of those players. If you’re using Windows and your video won’t play in Windows Media Player, try installing QuickTime, which is available for free on Apple’s website

Windows users can also choose InqScribe’s “Preferred Media Player.” If your are having trouble playing a particular media file in InqScribe, you can try switching your preferred media player from Windows Media Player to QuickTime* (or vice versa). Often changing the default player that InqScribe uses will address the problem.

*NOTE: Due to security risks, we do not recommend QuickTime for Windows users (more on this subject here).

If the video will not play in either Windows Media Player or QuickTime, it might require a special codec or plugin. Checkout these tips for playing alternative media formats in InqScribe.

Media

  1. Which media formats can InqScribe play?
  2. How do I change InqScribe's Preferred Media Player setting?
  3. Why are some play controls (including Shortcuts and Snippets) disabled?
  4. What should I do if my file is incompatible with InqScribe?
  5. Can InqScribe recognize embedded timecodes?
  6. QuickTime X can play MPEG-2 media, why can't InqScribe?
  7. Why am I getting the message "Unknown timecode frame rate: 29970/1000"?
  8. Can I play RealPlayer files?
  9. Can I play Windows Media files (.wmv and .wma) in InqScribe?
  10. Can I use the space bar to start and stop video?
  11. Can InqScribe play video from a DVD?
  12. Can InqScribe play YouTube videos?
  13. How can I share media files via the web with other InqScribe users?
  14. How can I use Flash (.flv) movies with InqScribe?
  15. I can hear my audio but no video is playing. Why?
  16. I have a file with a timecode in one channel and audio in the other (LTC). Can InqScribe detect the timecode?
  17. Why are there red flashes in my video?
  18. Where can I download QuickTime for free?
  19. Why do I keep getting a "Cannot find media file" error?
  20. Why doesn't my timecode match the movie?
  21. Why is InqScribe freezing or skipping when I play video or audio?
  22. Why is InqScribe not recognizing the full length of my media file?
  23. How can I convert my .wmv to .mov?
  24. Windows Media Player or QuickTime will play my media, but InqScribe won't. Why?
  25. What do InqScribe's future updates mean for me?
  26. How do I convert my mp3 file to a WAV file?
  27. Will InqScribe play .MTS files?
  28. Will InqScribe play .MPEG-2 files on Windows?
  29. What is a codec? What is a container? Why is my media incompatible?

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