Search ← Helpdesk & Feedback Search… Search (thinking…) Reset All (14) Articles (11) Ideas (3) Why is InqScribe not recognizing the full length of my media file? What should I do if my file is incompatible with InqScribe? How do I find my preferences file? How do I upload subtitles to Vimeo? Can InqScribe play video from a DVD? General Troubleshooting Guide Can I use InqScribe with Premiere? Why are old transcripts opening when I launch InqScribe? I requested a trial license and it did not arrive. Where is it? Why is typing in my transcript so slow? Why are some play controls (including Shortcuts and Snippets) disabled?