Search ← Helpdesk & Feedback Search… Search (thinking…) Reset All (14) Articles (11) Ideas (3) General Troubleshooting Guide I requested a trial license and it did not arrive. Where is it? Why is typing in my transcript so slow? Why is InqScribe not recognizing the full length of my media file? What should I do if my file is incompatible with InqScribe? How do I find my preferences file? Why are some play controls (including Shortcuts and Snippets) disabled? How do I upload subtitles to Vimeo? Can InqScribe play video from a DVD? Can I use InqScribe with Premiere? Why are old transcripts opening when I launch InqScribe?