In general, we don't offer refunds on software purchases except in cases of technical issues we are unable to help you resolve. As with all software purchases, it's difficult to "return" downloaded software and emailed license codes.
We do offer a generous 14-day trial period for so that you may evaluate the InqScribe and make sure it meets your needs and works on your system before purchasing.
If you have any questions or concerns, or if you are experiencing a recurring problem that is preventing you from using InqScribe, please contact us using the support links on this page and we'll be glad to help.
(If you're an academic or nonprofit user and were not able to obtain a discount coupon during your initial purchase, we're generally flexible about crediting the discounted amounts.)