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How do I install InqScribe?
Does InqScribe have a user manual?
Are there tutorials for InqScribe?
General Troubleshooting Guide
Can InqScribe automatically transcribe audio for me?
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Shortcuts and Snippets
Tips for assigning keyboard shortcut triggers
How do I set the number of seconds for skipback?
Why can't I use certain keyboard shortcuts with my non-U.S. Keyboard?
When I'm typing in Hebrew or Arabic, why does my keyboard switch to English input whenever I insert a Snippet?
Why is "Rewind One Frame" not working?
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How do I enter my license code?
Can I transfer my license to a new computer?
Do I need to buy separate license for my desktop and laptop computers?
Will my InqScribe license work on both Mac and Windows?
How long is my license good for?
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Do you offer discounts for InqScribe purchases?
I am tax exempt. How can I avoid paying sales tax or VAT?
Is InqScribe available on CD or DVD?
Can I "return" my purchase for a refund?
Do you work with resellers?
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Which media formats can InqScribe play?
How do I change InqScribe's Preferred Media Player setting?
Why are some play controls (including Shortcuts and Snippets) disabled?
What should I do if my file is incompatible with InqScribe?
Can InqScribe recognize embedded timecodes?
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Can I automatically insert timecodes as I type? What is the fastest way to insert timecodes?
Why is typing in my transcript so slow?
Can I automatically insert a timecode in a series (i.e., every 30 seconds)?
Can I use InqScribe in the background while I type in another program (e.g. Word)?
Does InqScribe offer spell check?
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General Foot Pedal Troubleshooting Tips
Which foot pedals can I use with InqScribe?
Where can I buy USB foot pedals?
How do I set up my foot pedal?
Do I have to use a foot pedal?
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Subtitles & Exporting
What are the different ways to create a subtitled video?
Why is the "Save Subtitled QuickTime Movie..." menu item disabled?
Advice and tips for creating subtitled QuickTime movies
How do I burn or hardcode subtitles onto a video?
Why am I getting a 'The document "export.mov" could not be opened.' error when I export a subtitled movie?
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Final Cut Pro
How do I export to FCP 7 XML?
How do I troubleshoot Final Cut Pro XML exporting/importing?
Can I use InqScribe with Final Cut Pro X?
Why am I getting an "XML Translation was aborted due to critical error" message in Final Cut Pro?
How do I create a custom FCP 7 XML Export Template?
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Does InqScribe work with macOS Catalina (10.15)?
Why do I get a crash or error message (i.e., "NilObject Exception") when starting InqScribe?
Do you offer phone support?
Does InqScribe work with Windows 10?
How can I send a bug report from InqScribe?
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Help Desk Software
by Freshdesk Support Desk