While InqScribe can read and control digital media files saved on a data DVD disc, InqScribe does not yet support DVD format. We are working on direct suppo...

Unfortunately, no. YouTube does not stream in a compatible HTML5 format. However, there are a number of third-party tools that help you download many YouTub...

We are often asked if InqScribe can play media files served via the web. The answer is yes, InqScribe can play any web-based media file that (a) is in an In...

InqScribe cannot play Flash (.flv) movies directly because it relies on QuickTime and QuickTime does not play .flv movies. However, it is relatively easy t...

There could be a number of reasons for not seeing your video during playback, but most likely it has to do with the underlying media player in your system. ...

InqScribe does support embedded timecodes for certain digital media formats. But a question we get a lot goes like this: “I have a WAV (or MP3) file with ...

We’ve had reports that red flashes can occur when there is a web page open during transcription, e.g. you have Safari open to a YouTube page. Closing the br...

Though it is not required, we recommend that all Mac users install QuickTime 7, since it supports many features that are not supported by the more recent Q...

InqScribe saves an alias to the media file with the transcript. So when you re-open the transcript, it should try to locate your media file. (For you techi...

Typically when timecodes do not match the movie there’s a problem with the frame rate setting.  The fix is to figure out your media's frame rate, and th...