Troubleshooting

InqScribe v2.0.5 crashes in Windows with a "MediaProxy" error. How can I fix this?
There was a known bug in InqScribe version 2.0.5 (and earlier) that caused problems with Windows Media Player. The crash report mentions things like “WMP_Pr...
Tue, 28 Dec, 2021 at 5:02 PM
Why do gray bars appear in my transcript?
We have received occasional reports of gray bars appearing in transcripts. This appears to happen occasionally for Windows XP users who have low amounts of ...
Tue, 28 Dec, 2021 at 5:03 PM
Where can I find older versions of InqScribe?
We encourage users to update to the latest version of InqScribe, which is always available as a free download at https://www.inqscribe.com/download.html. T...
Fri, 21 Jan, 2022 at 4:08 PM
How do I figure out which version of InqScribe I'm running?
On Mac: 1. Start InqScribe 2. From the "InqScribe" menu, select "About InqScribe" The version number is in the lower right. On Window...
Tue, 28 Dec, 2021 at 5:06 PM
Why does InqScribe quit immediately after launching?
If InqScribe won't start after displaying the splash screen below, there's a good chance another program is interfering. Often this is caused by ant...
Tue, 28 Dec, 2021 at 5:13 PM
Will InqScribe work on my Google Chromebook?
Sorry, but InqScribe cannot run on Google Chromebooks. As you may know, Chromebooks run on a custom Linux-based Chrome operating system. At this time, InqS...
Fri, 21 Jan, 2022 at 4:09 PM
Will InqScribe work on a Surface Pro?
While InqScribe will run on a Surface Pro, we're heard reports that key features like Shortcuts, Snippets, and foot pedal support do not work as they no...
Tue, 28 Dec, 2021 at 5:15 PM
Is there is a 64-bit version available?
Yes! InqScribe version 2.5 is 64-bit and currently available to download. Find it on our website here: https://www.inqscribe.com/download.html#versions
Tue, 28 Dec, 2021 at 5:19 PM
Does InqScribe work on multi-monitor setups?
We've received a few bug reports on multi-monitor setups. While InqScribe will generally run, it's performance may not be consistent. We're work...
Tue, 28 Dec, 2021 at 5:20 PM
[2.5 Beta] Why is my transcript slow and buggy?
This article is specific to the InqScribe 2.5 beta for macOS. If you're not running this version of InqScribe, please disregard. We've recently ...
Fri, 21 Jan, 2022 at 4:11 PM