Troubleshooting

Why do gray bars appear in my transcript?
We have received occasional reports of gray bars appearing in transcripts. This appears to happen occasionally for Windows XP users who have low amounts of ...
Tue, 28 Dec, 2021 at 3:03 PM
Where can I find older versions of InqScribe?
We encourage users to update to the latest version of InqScribe, which is always available as a free download at https://www.inqscribe.com/download.html. T...
Fri, 21 Jan, 2022 at 2:08 PM
How do I figure out which version of InqScribe I'm running?
On Mac: 1. Start InqScribe 2. From the "InqScribe" menu, select "About InqScribe" The version number is in the lower right. On Window...
Tue, 28 Dec, 2021 at 3:06 PM
How do I uninstall InqScribe?
If you're on OSX, simply go to your Applications folder and drag the InqScribe icon to the trash and empty the trash. If you really want to clean house...
Tue, 28 Dec, 2021 at 3:07 PM
Why does InqScribe quit immediately after launching?
If InqScribe won't start after displaying the splash screen below, there's a good chance another program is interfering. Often this is caused by a...
Tue, 28 Dec, 2021 at 3:13 PM
Will InqScribe work on my Google Chromebook?
Sorry, but InqScribe cannot run on Google Chromebooks. As you may know, Chromebooks run on a custom Linux-based Chrome operating system. At this time, InqS...
Fri, 21 Jan, 2022 at 2:09 PM
Will InqScribe work on a Surface Pro?
While InqScribe will run on a Surface Pro, we're heard reports that key features like Shortcuts, Snippets, and foot pedal support do not work as they n...
Tue, 28 Dec, 2021 at 3:15 PM
Is there is a 64-bit version available?
Yes! InqScribe version 2.5 is 64-bit and currently available to download. Find it on our website here: https://www.inqscribe.com/download.html#versions
Tue, 28 Dec, 2021 at 3:19 PM
Does InqScribe work on multi-monitor setups?
We've received a few bug reports on multi-monitor setups. While InqScribe will generally run, it's performance may not be consistent. We're w...
Tue, 28 Dec, 2021 at 3:20 PM
[2.5 Beta] Why is my transcript slow and buggy?
This article is specific to the InqScribe 2.5 beta for macOS. If you're not running this version of InqScribe, please disregard. We've recentl...
Fri, 21 Jan, 2022 at 2:11 PM